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Privacy Policy

Last updated: June 26, 2026

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and project details when you submit a quote request or register as a contractor. We also collect usage data automatically, including your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use your information to:

  • Connect homeowners with top-rated local tile installation professionals.
  • Process quote requests and send related service communications.
  • Improve, maintain, and personalize the Platform experience.
  • Prevent fraudulent activity and comply with legal obligations.

3. Information Sharing & “Do Not Sell”

We do not sell your personal information for monetary compensation. When you submit a request, we share your contact and project details directly with the local tile contractors you select or match with. We may also share data with trusted service providers who assist in operating the Platform, subject to strict confidentiality obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Platform and analyze site traffic:

  • Essential Cookies: Required for core functionality (session management, security). These cannot be disabled.
  • Analytics Cookies: Help us understand user behavior (pages visited, time on site). We use Google Analytics for this purpose (_ga, _gid, _gat). Data collected is aggregated and anonymized.
  • Preference Cookies: Remember your settings and location preferences for return visits.

Managing Cookies: You can control or disable non-essential cookies at any time via your browser settings. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to satisfy legal, accounting, or reporting requirements. You may request deletion of your data at any time.

6. State-Specific Privacy Rights

Depending on your state of residence (including California, Virginia, Colorado, and others), you may have specific privacy rights, including the right to access, correct, or request deletion of your personal information, or to opt out of certain data-sharing practices. To exercise your rights, please submit a request through our contact page.

7. Security

We implement industry-standard administrative and technical security measures to safeguard your personal data. However, no electronic transmission over the internet or storage system can be guaranteed 100% secure.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the “Last updated” date at the top of this page.

9. Contact Us

For privacy-related questions, data deletion requests, or to exercise your privacy rights, please contact us via our Contact Us page.